Okay here is an entry in its own right for Day 22.
I wasn’t going to say anything about the couple of incidences that made my blood boil, but I am now going to tell you because it is context of what is happening at the moment.
Over the past couple of weeks I have been working for a new employment agency. The work is ok and the time sheets have been easy to sort out. Getting paid my wages was another matter completely, so 2 weeks in a row they managed to mess up the method of payment.
The 1st time around they issued me a cheque, my surname was spelt incorrectly so I wouldn’t have been able to cash it, then because I said I needed the money urgently they decided to give me cash which they decided to charge me £10 for, fair enough I thought, at least I’ve got my money.
Well last week I checked my bank account to see if my wages had been paid in, they hadn’t, so I rang them up and asked them where my wages were. They told me I had already been paid, erm no I hadn’t the cash I was given was instead of the cheque they had messed up, they said they would look into it. So 10 minutes later they left me a message saying that they realised their mistake and were going to pay the money into my bank account, did that go right, no it didn’t!!!
Despite me giving them my new bank details they still managed to pay my wages into one of my Halifax accounts which had already been closed!!! I had only discovered what had happened when I spoke to their representative on the Monday evening. So some more phonecalls went backwards and forwards and on Tuesday I got a phone call back saying that I would be able to withdraw the money from Halifax if I got the official receiver to send Halifax a letter saying that the money deposited was a mistake and they are to release the funds to me. What a runaround for something that wasn’t my fault.
So whilst I was getting ready for work I had a phone call from the official receiver saying that yes they would be sending a letter to halifax saying to release the money to me in the form of a cheque.
So how long is this going to take I’m wondering, why is it you always pay for someone else’s incompetence?
I have been assured that this week’s wages are going into the correct account. I’m not going to hold my breath. I have lost faith with my employment agency, they are going to have to go a long way in redeeming themselves in my eyes.